Privacy Policy

This Privacy Policy (“Privacy Policy”) applies to data collected by Cain Federal Merchant Department (“Cain Federal,” “we,” “us,” or “our”). Cain Federal operates the [https://www.cainfederal.com] website (the “Website”). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Website.

For purposes of this Privacy Policy, “Personal Information” means information that personally identifies you, including your contact information, IP address, and application or account identifiers. When you use our website, and the choices you have associated with that information. We respect your privacy and are committed to protecting it through our compliance with this Policy. By using our website, you acknowledge that you accept the practices and policies outlined in this Privacy Policy. 

When using our Website, we may collect the following information from you:

• Contact information such as name, business name, email address, mailing address, and phone number 
• Financial information such as bank statements, credit card statements, average bank balance, personal and business credit history, payment behavior, bank account information, and tax identification numbers
• Social Security Number
• Unique identifiers such as username, password, and IP address
• Business information including company size and business type
• Beneficial ownership information
   

We use Personal Information to:

1. Operate, maintain, improve, and provide our Website and services, including merchant services, financing options, and referrals to third-party financial partners 
2. Verify your identity, conduct due diligence, and contact you when necessary
3. Process applications and determine eligibility for financial or merchant-related products
4. Communicate with you, including customer service responses, account notifications, and marketing communications
5. Conduct research and analysis to better understand our customers
6. Produce de-identified, aggregated data (“General Information”) for analytics, reporting, and business insights

Cain Federal does not sell your Personal Information.

By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy.

Cain Federal may share your Personal Information only as described in this Privacy Policy or as required by law.

We may share Personal Information with:

• Trusted business partners
• Third-party lenders and payment processors
• Service providers who assist with customer support, credit checks, secure data storage, analytics, and related services
• Affiliates and subsidiaries
   

These parties are authorized to use Personal Information only as necessary to perform services on our behalf.

We may share limited basic information (such as name, business name, phone number, email address, and requested funding amount) with select partners for marketing purposes.
You may opt out of this sharing at any time by contacting us at unsubscribe@cainfederal.com.

We may also disclose Personal Information:

• To comply with legal obligations, subpoenas, or court orders
• To protect our rights, safety, or property, or that of others
• In connection with a merger, acquisition, or sale of assets 
• With your explicit consent

You may opt out of receiving marketing emails, phone calls, SMS messages, or other communications by:

• Following unsubscribe instructions in emails
• Adjusting your account preferences 
• Contacting us at unsubscribe@cainfederal.com

We may collect Log Data such as IP address, browser type, pages visited, visit duration, and timestamps.
Third-party analytics providers (such as Google Analytics) may be used to analyze this data in accordance with their own privacy policies. 

We may collect Log Data such as IP address, browser type, pages visited, visit duration, and timestamps.
Third-party analytics providers (such as Google Analytics) may be used to analyze this data in accordance with their own privacy policies. 

Cain Federal may use remarketing services to advertise on third-party websites based on prior visits to our Website.
These services use cookies to optimize advertising content. 

You may opt out of Google advertising features via Google Ads Settings and the Google Analytics Opt-Out Browser Add-on. 

You may manage Facebook ad preferences through Facebook’s advertising settings and the Digital Advertising Alliance. 

We honor Do Not Track (DNT) browser signals. You can enable or disable DNT through your browser settings. 

Third-party service providers may access Personal Information solely to perform tasks on our behalf and are contractually prohibited from using it for other purposes.  Service Providers 

Our team provides regulatory compliance services to help you meet government regulations and requirements. We can help you navigate complex regulatory frameworks and develop compliance strategies that work for your business.

Your information may be transferred to and processed in the United States. By using our Website, you consent to this transfer. 

Our Website is intended for individuals 18 years or older. We do not knowingly collect information from children under 13. If such data is discovered, it will be deleted promptly. 

We may update this Privacy Policy from time to time. Changes become effective immediately upon posting.
Material changes will be communicated via email or Website notice. 

With consent, we may display customer testimonials including names.
You may request updates or removal by contacting unsubscribe@cainfederal.com. 

SMS consent is not shared with third parties for marketing purposes. 

If you have questions about this Privacy Policy, please contact us:

Email: info@cainfederal.com
Mail:
Cain Federal LLC 

P.O Box 414

Joint Base MDL, NJ  08640