Privacy Policy
Last updated October 16, 2026.
This policy explains how Cain Federal LLC and its affiliates (“CAINFED,” “we”) collect, use and share information when you use cainfed.com. By using the website, you accept the practices described here.
Information you send us
When you use the inquiry form on our Contact page, we receive what you enter:
- Your name
- Your work email address
- Your agency or organization
- Your phone number, if you choose to give it
- The inquiry type, any solicitation number or NSN you include, and your message
We also record the internet (IP) address the inquiry was sent from, to prevent spam and abuse. If you email or call us instead, we receive the information you choose to share.
Please don’t send classified, Controlled Unclassified Information (CUI), export-controlled or other sensitive information through the form or by email.
How we use it
We use your information to respond to your inquiry, prepare quotes, discuss requirements or teaming, and perform and document contracts. We don’t sell or rent your information, and we don’t use it for advertising.
Where it’s stored
Inquiries are saved in a database on our web server, run by our hosting provider. Only Cain Federal staff with a portal password can see them. The database is backed up daily, and backups are kept for 30 days. We keep inquiries as long as needed to respond and for our business records, unless you ask us to delete them.
Cookies and tracking
This website doesn’t set cookies and doesn’t use analytics, advertising or social media tracking.
Other services the website uses
Our pages load their fonts from Google Fonts. When a page loads, your browser connects to Google’s servers, which receive your IP address and browser details under Google’s privacy policy. Our email is provided by an outside email service, which handles messages you send to .
Server records
Like most websites, our server may keep limited technical records, such as the date and time and the page requested, to keep the site secure and working.
Who we share it with
We share information only:
- With service providers who help us run our business, such as website hosting, email and maintenance, and only for that purpose
- When needed to respond to you or perform an order, for example with a supplier or freight carrier, or when a government contract requires it
- When required by law, regulation or a valid legal request
- As part of a merger, acquisition or sale of all or part of our business
Text messages
This website doesn’t collect consent to receive text messages. If you agree to receive texts from us another way, we don’t share your mobile number or text-message consent with third parties or affiliates.
Security
We take reasonable measures to protect your information, including encrypted (HTTPS) connections and password-protected staff access. No method of sending or storing information over the internet is completely secure, so we can’t guarantee absolute security.
Your choices
You can ask us what information we have from you, ask us to correct it, or ask us to delete it, by emailing . We’ll respond within 30 days.
Children
This website is for businesses and government organizations. It isn’t directed to children under 13, and we don’t knowingly collect their information.
Changes to this policy
We may update this policy for operational, legal or regulatory reasons. When we do, we’ll update this page and the date at the top, so please review it from time to time.